Building and Sustaining Campus-Based Community Service Programs

These workshops will focus on the sharing of best practices and models to create and sustain an infrastructure for community-based service programs, especially those that are student-led.  Topics of particular interest include: program structure, recruitment, retention, training, service activity design, evaluation, reflection, funding and campus support.


Heroes are Made: Laying the Foundation

Steven Carrillo, Stetson University/AmeriCorps VISTA

Room: LBC 123

Following last year’s program “Heroes are Made: Motivation Within”, this workshop will focus on fundamental aspects of beginning a student-led organization/project and keeping it alive: from the idea to outline to implementation and sustainability. The structure of this workshop will touch on establishing mission statements, learning objectives, market assessment and strategic implementation.


Community Service Funding Boards: Sustainable Funding and More!

John Sarvey and Student Presenters,  Northeastern University School of Public Policy

Room: Stetson Room

Tired of bake sales and fundraisers that don’t raise enough funds? Are external grants too difficult and not sustainable? Are campus funding sources biased against funding service? Ensure permanent, sustainable funding and support for your student-led community service programs, while enhancing quality, innovation, community voice, and evaluation — all through a community service funding board. What exactly is it? How does it work? Where do the funds come from? How do student organizations apply for funds? How can it help to engage faculty, staff, alumni and local business? Learn all of this and hear from real-life examples of how it works. (Cross-listed under the Administrators’ Track) (Level: Intermediate/Advanced)

Campus & Community Connections: Maintaining an Active Social Justice Club

Niea Gardner and Adam Olson, Oxfam America

Room: LBC 44

Using the model of an Oxfam America student group (Oxfam Club), participants will hear best practices, as learned from current student leaders, on how to run a student organization that is both informative and engaging, while making an impact on campus and in their community. Best practices will be shared on member recruitment & retention, effective program structure, and outreach methods for gaining campus support at both faculty and student levels. Students will also receive innovative ideas for tracking membership, maximizing social media, creating campus-wide networks, and holding successful events.

For example, to kick-off the academic year, members at one Oxfam Club held a “Sunken Gardens Extractives Event” to raise awareness about Oxfam and its oil, gas, and mining campaign. Members took a section of their school’s quad and covered 60% of it in balloons. This 60% represented the percent of the world’s poorest people, who live in natural resource rich nations, but rarely share in the wealth. They also brought attention to injustices occurring at a mine Oxfam is currently campaigning to have closed due to its health and environmental risks to the community. Informational pamphlets, stickers, and buttons about the campaign and Oxfam America were distributed to students club members actively approached and to students who happened to pass by their “Sunken Gardens” on the quad.

FRIDAY, MARCH 30, BLOCK #2, 1:15 PM-2:30 PM


Good Fences Do Not Make Good Neighbors

Sarah Brucato, Polk State College, with Student Presenter and Community Partner

Room: LBC 44

Service-learning can break down barriers not only between students, students and faculty, and students and community partners, but between agencies with competing objectives as well.  At Polk State College, in central Florida, students work with both the chief of Winter Haven Police Department as well as the Executive Director of The Mission, a multi-purpose resource center for the area’s growing homeless population.  These two agencies have drastically different views on the homeless and different objectives in terms of long-term solutions; however, students were able to work toward helping the community’s homeless and working poor through a number of student created and student-led projects that addressed concerns from both of these agencies.  The purpose of this workshop will be to encourage participants to reach out to local community organizations and initiate lasting reciprocal partnerships with measurable results. (level: Beginner/Intermediate)


The Social Change Model and YOU

Alyson Farzad, Lindsey Sellers, Nikita Desai, Adriana Bryant, Garrett Harrin, Tanya Sinclait, and Victoria Bennett, University of Georgia Service Ambassadors

Room: LBC 124

This workshop will provide a working understanding of the Social Change Model of leadership with a specific focus on its relevance to service based organizations.  After a brief introduction to the Social Change Model and its key tenets, participants will learn how to apply elements of the Social Change Model to the day-to-day maintenance of their own organization. Through discussion, participants will learn more about the interactions among individual, group, and community values within an organization. A portion of the presentation will consist of break-out sessions according to the 7 C’s of the Social Change Model–Change, Citizenship, Common Purpose, Collaboration, Controversy with Civility, Consciousness of Self, Congruence and Commitment. This will allow participants to engage in discussion about the aspects of the Social Change Model that relate to the specific needs of their organization.  Utilizing the Social Change Model will allow participants to develop better leadership skills by becoming more in tune with the aims of their respective organizations

Whenever, Wherever: How to Conduct Online Volunteer Training

Megan McCurley and Allison Reavis, Student Coalition for Action in Literacy Education (through the University of North Carolina at Chapel Hill)

Room: LBC 122

Research shows the importance of quality volunteer training, both for volunteer satisfaction and continued service, as well as for program quality. Providing volunteer training can be a major challenge for student leaders who are still developing expertise. Many organizations, both corporate and nonprofit, are using technologies to increase sustainability, cost-effectiveness, and global reach. Student groups can take advantage of these same technologies and use online trainings to support their programming and improve their impact in their community. This session will provide knowledge of a set of tools about online trainings, ideas of how to access these tools at low or no cost, and information about best practices for training and how they apply to online training formats

FRIDAY, MARCH 30, BLOCK #3 4:45 PM-6:00 PM


A College C.A.U.S.E.: Motivating Youth to Seek Out Higher Education

Jessica Dillow and Laura Mishne, The Ohio State University at Newark

Room: LBC 122

The meaning behind C.A.U.S.E. is “Community Advancement through United Student Engagement.” This principle is the basis for our efforts as college mentors working within a local high school. Our program strives to promote mentorship through peer sources and community collaborators, as well as providing the display of positive models and influential experiences for youth. Throughout our work within C.A.U.S.E., a strong emphasis is placed not only on the vitality of high school graduation, but also the importance and reality of higher education. Within this workshop, various causes will be discussed in relation to the ongoing struggle between low retention, disinterest in post-graduate education, cultural challenges, and their affects on peer mentoring programs and higher educational promotion. In addition, possible suggestions, strategies, activities, and examples will all be addressed in an open-discussion setting to offer theories and ideas to new or potential programs which target youth outreach.

Lead, Follow, or Get Out of the Way!

Angela Vena, Chris Perez, and Student Presenter, Rutgers- Newark

Room: LBC 123

This presentation will introduce a comprehensive series of student development programming that focuses on community outreach, leadership, and global learning as they relate to the unique needs of an urban institution. It will highlight the need for intentional service and experiential learning programs that facilitate connections to the surrounding community. We will also present meaningful collaborations forged across campus to gain institutional support for these programs.  During this session we will present our layered approach to community outreach programming that speaks to the unique needs of students at urban institutions. There is an expectation within the urban mission that students connect to their surrounding community and work to give back through outreach efforts in the neighborhood in which they reside. We will present a comprehensive offering of programs that strive to connect students to the surrounding area while developing them into social change agents. Our Urban Leadership and Service Learning Initiative allows students an opportunity to interact on multiple levels including short-term, local day long service initiatives, week-long national programs, and intense international opportunities; challenging students to become global citizens. While these programs are run through the campus center, we will also discuss how we forged a partnership with the School of Public Affairs and Administration to create a credit bearing course that examines college and community leadership in an urban environment. We will present a series of ways this partnership has enhanced programs housed in both departments. (Level: Beginner/Intermediate)


The Impact of Service Learning on Students: A Lesson for Faculty

Mary Slade; Sharon Blatz, Assistant Professor, Exceptional Education; and Walt Ghant, Assistant Director, Community Service Learning; James Madison University

Room: Stetson Room

Why do service learning in my classroom?  Most faculty ask this question.  This presentation shares the results of a study of more than 300 undergraduate students’ regarding the impact of service learning in any academic discipline.  The results of self-reporting and reflection following a brief, 20-hour service learning experience are explored in terms of impact on personal, academic, and cultural competence in students. Participants will engage in a discussion of the utilization of these results in faculty recruitment and retainment in service learning efforts on any type of campus.(Cross-listed under the Administrators’ Track)

SATURDAY, MARCH 31, 2012, BLOCK #4 9:00 AM-10:30 AM


Being a Global Citizen: Raising Awareness, Making an Impact on Issues of Child Survival and Development

Taruna Sadhoo, US Fund for UNICEF

Room: LBC 318

UNICEF has saved more children’s lives than any other humanitarian organization in the world. Working in more than 150 countries, UNICEF provides children with health care, clean water, nutrition, education, emergency relief and more. The U.S. Fund for UNICEF supports UNICEF’s work through fundraising, advocacy, and education in the United States.

UNICEF is at the forefront of efforts to reduce child mortality worldwide. There has been substantial progress: the annual number of under-five deaths dropped from nearly 13 million in 1990 to 7.6 million in 2010. But still, 21,000 children die each day from preventable causes. Our mission is to do whatever it takes to make that number zero by giving children the essentials for a safe and healthy childhood. However, we cannot achieve this goal alone.

This workshop will provide participants with an understanding of UNICEF’s work abroad and the opportunity to analyze how campus students, as agents of change and global citizens, play a vital role in addressing this largely silent crisis. We encourage you to join us to learn more about the awareness, knowledge, and skills needed to impact UNICEF’s life-saving work abroad. Participants will obtain a better understanding of how participating campuses throughout the U.S. have taken action to address issues of child survival and development through advocacy, education and awareness building initiatives. During the workshop, participants will discuss the importance of global citizenship and how, as global citizens, they can strengthen their role and impact. (Cross-listed with Issue Me Change)

Empowering Youth through College Mentoring Programs:  A Beginner’s Guide

Christina Poteet, Keara Robinson, Shelby Newsome, Ashley Lowery, Dalton Hoffer, Chaqulla Woods, University of North Carolina at Pembroke

Room: LBC 122

The purpose of this presentation is to inform and demonstrate to college students how they can develop mentoring programs and events that target at-risk youth.  Focus will be on how to develop student-led programs and events that allow mentors to enhance their leadership skills while addressing the issues youth in their own communities face, including education, life skills, health and wellness, leadership, teambuilding, and even parental involvement.  There are numerous resources available to college students on their campuses and this workshop will provide some insight to students on how to identify and apply those resources to making a change in their communities through service. Though the workshop will focus on working with at-risk youth, the model for developing and implementing service programs can be applied to meet a variety of needs.

Evaluation: It’s necessary and not as scary as you think!

Spencer Lucker and Nicky Hamilton, University of Arkansas Clinton School of Public Service

Room: LBC 136

Stop! Before you implement that community based program, have you thought of how to measure success and effectiveness? Have you taken the necessary considerations to ensure sustainability? This workshop will teach essential tools in evaluation and strategies for sustaining community-based programs. If you are looking to improve your program, receive funding for your program or hoping to affect change in the future, evaluation and sustainability practices are keys to developing a successful program.  Components of the workshop will include how to build an appropriate evaluation strategy, development and application of a program logic model, and engaging necessary stakeholders for long-term support. (Crosslisted with Career Development and Professional Skills)


Building It Up: How to Develop and Strengthen Your Campus’s Community Service Program

John Sarvey and Student Presenters, Northeastern University School of Public Policy

Room: LBC 45

Come to this session to work on strategies for building and strengthening the overall community service program on your campus.

Discuss why it is critical to have a comprehensive program that can house or provide support for all the student-led service organizations and projects on campus.

Learn how organizational structure impacts everything from recruitment to retention, diversity, quality and impact of service, leadership development, student voice, funding, and much more.

The most effective and longest-lasting campus programs in the nation all unwittingly share common structural characteristics. What are they? How can they strengthen your overall program? Come find out how it might help your campus to have a stronger program that engages a substantial portion of the student body is sustained, high quality community service year after year.

SATURDAY, MARCH 31, 2012 BLOCK #5 10:45 AM-12:00 PM


Partnership for Change: building a sustainable global service project step-by-step

Brenna Straw and Krista Crawford-Mathis, Peacework

Room: LBC 136

This interactive workshop will introduce participants to the concepts behind the Peacework Development Fund (Peacework) and then ask them to build their own international service learning project.  Peacework places students in developing countries underscoring the belief that successful development depends on collaboration and networking across disciplines and cultures. Face-to-face partnerships in education, public service, commerce, technical fields, trade, agriculture, and other disciplines provide sustainable avenues of collaboration, promote successful future economic development, and address tangible human needs. During this session, participants will first be provided background material (images, video, web site, written material, and presenter discussion) that will provide foundational information to prepare the participants to ‘create’ their own international project.  Once the appropriate frame is provided, then small groups will be asked to design a project by first determining the strengths of their team members and then identifying the best choice of an international community to work hand-in-hand. Selection criteria will include: budget, travel time, resources of the community, and best match of talents, abilities and skills.


Beyond Building Schools: Empowering Active Citizens Through International Service-Learning

Janna Gullery and Harold Silva, Service For Peace

Room: LBC 123

Civic engagement is on the forefront of the national agenda, making it imperative that the higher education community focus on involving young people in valuable and transformative international service and learning experiences that have an impact both on students and on communities. The challenge we face is designing experiences that are genuine, culturally relevant, social inclusive and sustainable. This presentation provides a platform for developing programs with a focus on long-term active citizenship engagement, and is intended to inform both student-led and campus-sponsored initiatives.

This presentation will introduce attendees to three unique key components that are crucial for effective international service-learning. First, the university/student group should partner with a respected organization that is focused on the sustainability both of their projects and their partnerships. Second, participants should engage in their program alongside local counterparts for an enriching culturally immersive experience. Finally, the program should expand the scope of the program components beyond the basic cultural immersion/service/travel model to include interactive and relevant global leadership and active citizenship education. This empowers both students and community residents to collaborate as equal partners in positive social change efforts within all of their communities, from the micro-local to the global level.

When fused with well-known best practices, these three components create international service-learning experiences that are remarkably transformational and lasting. Attendees will learn how to identify these components and replicate this model to select/create multi-faceted, unforgettable international experiences with a significant long-term impact. (Level: Intermediate/advanced)


Curricular, Co-Curricular, and the Caribbean

Edwin Blanton, Trinity University

Room: LBC 221

An International Alternative Spring Break – a spring break with a service component is about more than just volunteerism.  Being an international adventure, it is a perfect time to introduce several education and reflection components to complement an intense week of volunteerism.  This workshop will examine a very successful partnership between faculty and student affairs staff, and how it may be applied at other institutions. This session also aims to demonstrate how prior to spring break students can explore topics such as cross-cultural communication, sustainable international development, poverty, culture and history of the country to be visited, and a focus on the skills needed for the volunteer project. Assessment, logistics, and implementing a student leadership component will also be addressed. (Cross-listed with the Administrators’ Track)

Exchange and Networking for Advanced Community Service Programs

John Sarvey and Student Presenters, Northeastern University School of Public Policy

Room: LBC 122

The purpose of this session is to provide an opportunity for student leaders and administrators from some of the strongest and most advanced community service programs (student-led or primarily student-led & co-curricular) to come together, share best practices and form a mini national network.

In addition to sharing during the workshop, the participants will be introduced to a pbworks wiki platform that has been designed to further facilitate the exchange of best practices, documents, contact information, etc.

SATURDAY, MARCH 31, 2012, BLOCK #6, 3:15PM-4:30 PM


Global Brigades

Christie George, Global Brigades

LBC 319

Global Brigades is the world’s largest student-led international development organization. Over the last 8 years, Global Brigades has developed powerful best practices in mobilizing on-campus student groups, fundraising for international service projects and building an effective club structure for long-term sustainability. In a simple yet illuminating presentation, Christie George, the Advising Lead for Global Brigades, has made the trip from her headquarters in Honduras to explore the challenges and successes of student-led development projects and reveal the strategies used to grow Global Brigades to more than 8,000 annual student volunteers world-wide

The Identidigm: Developing the Civic Engagement of Multicultural Students

Charles Jones and Molly Robinson, University of Dayton

Room: LBC 122

This presentation will highlight the theory, research, and practices useful to recruiting and retaining Multicultural Students in Service Learning initiatives and creating a civically engaged, community of students focused on social change. The presentation is grounded in social change theory, Identity development theory, and student development theory. During the presentation there will be dialogue, reflective interaction, and participants will be challenged based on their perceptions of their own identities. (Workshop level: Beginner-intermediate-advanced)

SUNDAY, APRIL 1, 2012, BLOCK #7, 9:00 AM-10:30 AM


Multiple Universities, One Program: Impacting Philadelphia Public Schools through AVID Tutoring

Elizabeth Shriver

Ari Jones, Brittney Sampson, Alex Keene, PHENND

Room: LBC 122

Students from three Philadelphia colleges will provide participants with strategies and reflection tools to address the need for unified involvement in public schools across campuses. This workshop will exemplify the implementation of the Advancement Via Individual Determination (AVID) program in Philadelphia.

College students from five campuses in Philadelphia are currently impacting over twenty 8th and 9th grade classrooms in high-need public schools by as tutors in AVID classrooms. AVID is a national college access program that places college students as tutorial facilitators as part of a full-year, in-school curriculum. Tutorial sessions focus on “student centered”, collaborative tutoring. Philadelphia is utilizing the AVID program to promote academic and social college success in many of the district’s least supported schools.

AVID tutors go outside of their college “bubble” to work in schools that are geographically close but a world apart from their current experiences. AVID tutors gain a deeper understanding from the experience of what it means to go to college and the challenges that their students may face in achieving this goal. Student coordinators at each university are vital to the AVID program. Coordinators recruit and train new tutors and show strong leadership in AVID classrooms. The School District uses tutor feedback to improve AVID classrooms and support struggling teachers.

We invite you to explore the K-16 continuum through the components of strong university-school partnerships, college students’ role in “college access” work and the importance of supporting public schools through the lens of our experiences with AVID.